![]() Information Technology Infrastructure Library (ITIL), following some sequential framework, based on that specific sequential framework, is decided and provides one expected view to the organization of their growth or some more attentive upcoming expectations.It also including SLA maintenance, support on client not accepted features, implementation plan, and post-production support. As Agile considering on deliverables in a proper and perspective manner, it including understanding client multiple requirements in an acceptable manner, distributing the same multiple developer groups based on functionality, preparing requirement understanding documents based on an individual cross-functional team, preparing one final design document, developer developed their codebase, delivering the same individually, merging and maintaining proper cross-functional team deliverables and deliver the same to the end customer for acceptance. One is concentrating on Productivity and SLA. Whereas agile methodologies mainly maintained two-part of characteristics on the above-maintained points related to ITIL. ![]() It mainly concentrated on cost already sphered for that specific product, Productivity of that entire organization based on resource strength and yearly earning by the organization, customer satisfaction based on some open question answer, revenue generation by that organization in the last couple of financial years, meeting SLA’s in a proper manner or not. It clearly provides a proper view for information technology organization what are their week points and what are their strong points, also provide and very intelligent view to the organization higher authority regarding their future perspective on their own product or services provided for a long time compared with a current market scenario in a very fairway. ![]()
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